At Srayog, we value transparency and want to ensure that all billing transactions are handled securely and clearly. Please review the following billing terms and conditions:
Accepted Payment Methods
We accept the following payment methods:
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Major credit cards (Visa, MasterCard, American Express, Discover)
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Debit cards
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PayPal
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Other secure payment options displayed at checkout
Currency
All transactions are processed in US Dollars (USD).
Order Confirmation
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Once your payment is successfully processed, you will receive an order confirmation email with your purchase details.
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If you do not receive confirmation, please contact us at help@srayog.com.
Billing Accuracy
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You agree to provide current, complete, and accurate billing information at the time of purchase.
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If your billing information changes, it is your responsibility to update it to avoid order delays or cancellations.
Taxes and Duties
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Prices displayed on our website are exclusive of applicable taxes, duties, and fees.
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Depending on your location, additional charges (such as VAT, customs duties, or import fees) may apply and are the responsibility of the customer.
Refunds
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Refunds, when applicable, will be issued to the original payment method used for purchase.
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Please allow up to 7 business days for the refund to appear in your account, depending on your payment provider.
Failed or Declined Payments
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If a payment fails or is declined, your order will not be processed.
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You are responsible for ensuring that sufficient funds are available and that your payment method is valid.
Unauthorized Transactions
If you believe your payment was processed without authorization, please contact us immediately at help@srayog.com. We will work with your payment provider to investigate and resolve the issue.
Contact Us
For any billing-related questions, please reach out to:
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Email: help@srayog.com
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Phone: +1 703-231-0244
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Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (Closed Saturday & Sunday)
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Address: 4205 Allison Cir, Fairfax, VA, 22030-5123, USA